Making a claim

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We understand making a claim can be a worrying time, so our aim to is to give you clear, helpful information that will make the process as simple and stress free as possible.

If an incident happens contact one of our helpful advisers as soon as you can.

We're here to guide you through what happens next:

Claims line:

Claims email:

We're available:

Mon - Fri from 9:00am - 5:30pm (excl. Bank Holidays)

Help and advice

Want to check if you’re covered? You can find details of everything that is covered in your policy in your Insurance Schedule which was sent to you when you first took out the policy. Or you can download a copy by logging in to your members portal.

Other questions? Why not check out our FAQs section.

Already insured?

Win a luxury hamper worth £200 when you share your renewal date with us.

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